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Azur is built and supported by Lights Out Agency. If these guides don’t answer your question, use the form on this page to send a message to the support team. Replies go to the email address you enter in the form.

Before you write

  • Search these guides first. Most setup questions are covered under the section or template they belong to.
  • Add your store address, for example storename.myshopify.com, so the team can look at the right store.
  • Say which page and which section or setting the question is about, and describe what you expected to see.

Send a message

Fill in the form and click Send message. First name, Last name, Email, Store address and Message are required. Subject is optional and becomes the subject of the email. Use Attachment to add a screenshot or a screen recording of the problem. After you send the form, you get an automatic email that confirms your message arrived. You can also write to shopify@lightsout.agency directly.

Common settings

The settings most Azur sections share.

Contact form

Add a contact form for your own shoppers.